May 26, 2026 – 9:00 a.m.-4:30 p.m MST
CIET, in partnership with The City of Calgary’s BenchmarkYYC program, is offering this comprehensive training course to:
- Help building owners and operators cultivate the knowledge and skills needed to enhance the performance of their buildings
- Bring strong, sustainable change to your organization
Registration Offer
New! This course is free for BenchmarkYYC participants, Calgary-based built environment professionals, post-secondary students, and non-profit or charitable organizations.
For BenchmarkYYC participants, offer eligibility applies to those who have submitted energy use data for any of the following years – 2022, 2023, 2024 or 2025.
Program Overview
The Heat Pumps Essentials course is designed to equip energy efficiency industry professionals with the knowledge and skills needed to understand, select, and advocate for heat pumps in residential, commercial, and industrial settings. The course covers the most important aspects of heat pumps, notably basic functioning, the different types of heat pumps, and refrigerants.
This one-day course provides participants with the tools needed to develop a comprehensive understanding of heat pumps systems and skills to pitch heat pump projects to clients from all sectors. At the end of the course, an integrative sales scenario activity sets participants up for success in the heating, ventilation, and air-conditioning (HVAC) industry.
This course is a tool to accelerate the transition toward a more energy efficient way of ensuring thermal comfort in a wide array of building types. Participants from all sectors are welcome to attend this course.
In this course, you will learn to:
- Understand how heat pumps work.
- Differentiate the types and form factors of heat pumps.
- Consider building parameters to implement the right heat pump system.
- Justify heat pump service offers.
- Sell heat pump projects to clients.
This course is ideal for:
- Designers
- Registered Energy Advisors
- Contractors
- HVAC installers

